Privacy Policy

Privacy Policy For Clive Graham Associates LTD

‍
Last updated: 4 August 2025

This Privacy Policy explains how Clive Graham Associates Ltd (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use this website.

1. Who We Are

Clive Graham Associates Ltd
Company number: 3768898
Registered address: 1 Vincent Square, London, SW1P 2PN
Email for general enquiries: marketing@clivegraham.com
Email for data/GDPR requests: laura.mason@clivegraham.com

2. What Personal Data We Collect

When you submit a message through our website contact form, we collect:

• Your name
• Your email address
• Any message or information you include

We do not intentionally collect any sensitive personal data through this website.

3. How We Use Your Data

We use your personal data to:

• Respond to your enquiries
• Provide information about our services if requested
• Improve the content and functionality of our website
• Send occasional email communications if you’ve opted in

4. How We Collect Data

Your data is collected via:

• A Webflow contact form (sent directly to our company email)
• Google reCAPTCHA v3 (spam protection)
• Google Analytics (anonymised usage tracking)
• Mailchimp (if you sign up for marketing emails)
• HubSpot (contact management and internal follow-up)

5. Legal Basis for Processing

We rely on the following lawful bases:

• Consent – for direct communications and marketing
• Legitimate interest – to operate and respond to incoming enquiries

6. Third-Party Services

We use the following GDPR-compliant data processors:

• Google Analytics
  Used for: Website analytics & performance tracking
  Privacy policy: https://policies.google.com/privacy

• Google reCAPTCHA v3
  Used for: Spam protection on forms
  Privacy policy: https://policies.google.com/privacy

• Mailchimp (Intuit)
  Used for: Email newsletter management
  Privacy policy: https://www.intuit.com/privacy/statement/

• HubSpot
  Used for: CRM and enquiry tracking
  Privacy policy: https://legal.hubspot.com/privacy-policy

‍

7. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Request access to your personal data
• Correct or update your personal data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Request a copy of your data in a portable format

To exercise your rights, contact laura.mason@clivegraham.com.

8. Data Retention

We retain submitted contact form data for up to 12 months unless a request for deletion is made sooner. Mailchimp subscriber data is retained until you unsubscribe.

9. Cookies and Tracking

This website uses cookies to:

• Measure website usage and performance (Google Analytics)
• Protect form submissions (Google reCAPTCHA)

A cookie consent banner is shown when you first visit, allowing you to manage your preferences.

10. Data Security

We take your data seriously. Security measures include:

• Secure hosting via Webflow
• SSL encryption across the site
• Controlled access to email and CRM platforms
• Trusted third-party services with their own security compliance

11. Data Sharing

We do not sell or rent your personal information. Your data may be shared with trusted third-party services only as outlined in Section 6, and only for operational purposes.

12. Contact Us

For any privacy-related questions, requests, or concerns, contact:

Data Protection Contact
Laura Mason
laura.mason@clivegraham.com
Clive Graham Associates Ltd
1 Vincent Square, London, SW1P 2PN

‍